Level Seven Digital Care Plans
Proactive security, smart backups, and instant help, all handled quietly in the background.
Why wait for your computer to crash or lose important files before calling for help? Our Digital Care Plans act like a protective shield for your technology. We monitor your system’s health, block incoming threats, and securely back up your memories and data so you can browse and work with total confidence.
The Personal Care Plan
Best for Seniors & Individuals
- 🛡️ Active Scam & Virus Shield: 24/7 background blocking to stop malicious pop-ups, fraud links, and identity theft before they strike.
- 💾 Daily Memory Safeguard: Your family photos, tax files, and personal documents are automatically backed up to secure cloud storage every night.
- 🔄 Quiet Speed Optimization: Updates and clutter cleanups happen automatically at night so your computer never freezes when you’re using it.
- 🔍 Early-Warning Health Checks: We monitor your computer’s temperature and hard drive health to catch failures before they happen.
- 💰 Member Discount Rate: Bypass our standard $65/hr rate and pay a special subscriber rate of just $55/hr for remote support.
$29 / month
Billed as $348 prepaid for 12 months. Save $72.
Billed as $348 prepaid for 12 months. Save $72.
$35 / month
Billed month-to-month, cancel anytime.
Billed month-to-month, cancel anytime.
The Solo & Small Team Continuity Plan
Best for Small Offices & Home Businesses
- ⏱️ 1 Hour of Support Included: Up to 60 minutes of remote helpdesk troubleshooting included every month.
- 🚀 Front-of-the-Line Priority: Bypass the standard queue for urgent business disruptions.
- 🛡️ Enhanced Device Security: Hardened firewall and security settings to protect client data and financial records.
- 💾 Secure File & Data Safeguards: We configure and verify your cloud storage or backup drives so nothing gets lost.
- 🖥️ Reliable App & Email Management: Email sync fixes, shared folder organization, and core software kept updated.
$89 / month
Billed as $1,068 prepaid for 12 months. Save $96.
Billed as $1,068 prepaid for 12 months. Save $96.
$97 / month
Billed month-to-month, cancel anytime.
Billed month-to-month, cancel anytime.
What’s Included, In Detail
We keep the bad guys out so you never have to worry about malicious pop-ups or data theft.
- Active Virus & Malware Defense: Continuous background scanning to catch and lock away security threats before they damage your files.
- Smart Firewall Security: Locking down your network connection points to block unauthorized hackers.
- Instant Safety Patching: We automatically fix hidden software vulnerabilities behind the scenes so your computer stays securely locked.
We keep your computer running like new by clearing out digital clutter automatically.
- Stress-Free Automated Updates: We manage and install Windows or Mac system updates quietly so your computer never freezes at the wrong moment.
- System Speed Optimization: Regular cleanups to wipe out temporary junk files and manage startup programs so your computer turns on fast.
- Early Hardware Failure Warnings: We monitor internal temperatures and hard drive health to spot and fix physical issues before your computer breaks down.
If your computer is ever lost, stolen, or broken, your precious files, tax records, and family photos remain safe.
- Secure Storage Setup: We properly configure your existing cloud storage (like OneDrive, Google Drive, or iCloud) or local external backup drives.
- Routine Backup Verification: We verify and double-check your backup systems to ensure your critical personal or business files are saving correctly.
- Disaster Restoration Prep: We map your system’s settings so we can get you back up and running fast after an unexpected hardware failure.
You don’t need to pack up your computer or wait for a home visit when a software glitch happens.
- Instant Remote Helpdesk: With your permission, we can securely log directly into your screen to fix email errors or program issues right before your eyes.
- Front-of-the-Line Priority: Care plan members bypass the regular client queue for urgent technical issues.
- Everyday App Assistance: Friendly, patient help navigating web browsers, configuring email accounts, or using everyday software.
To keep our monthly plans affordable for everyone, there are just two things not included in the flat rate.
- Physical Hardware Repairs: If a physical part breaks (like a cracked screen or a dead battery), we will help you source the part and handle the repair for a standard, transparent labor fee.
- On-Site Home Visits: These plans cover our background software and remote screen fixes. Traditional in-person home or office visits will incur a standard trip charge.