Technology Support Built on Patience and Trust
Keeping you independent, secure, and connected to the people you love.
For 30+ years, Level Seven Technologies has been helping our community navigate the changing world of technology. If you feel like computers and phones are moving too fast, you are not alone. We do not use confusing tech jargon or rush through instructions. Instead, we sit down with you, work at your comfortable pace, and make sure you feel completely confident using your devices.
Think of us as your friendly tech neighbors, dedicated to helping you stay safe and independent.
Making Your Home Modern & Comfortable
Technology should make your daily life easier, not harder. We help adapt your home environment to fit your physical needs and lifestyle.
- Friendly Device Setup: We completely configure your new or existing computers, tablets, and smartphones (Apple, Windows, or Android) so they are easy for you to see and use.
- Smart Home & Voice Helpers: Get hands-free assistance by setting up automated lighting, smart plugs, or voice assistants like Alexa and Google Home.
- Comfort & Accessibility Settings: We adjust text sizes, screen magnification, and audio settings to make reading and hearing on your devices completely stress-free.
- Daily Reminders & Calendars: Learn how to use digital tools for automated medication alerts, calendar tracking, and daily routine schedules.
Staying Close to Family & Friends
Distance should never be a barrier to being part of the family conversations. We help you bridge the gap so your loved ones are always just a tap away.
- Simple Video Calling: Master clear, step-by-step tools for using FaceTime, Zoom, or WhatsApp to see your grandchildren and friends anytime.
- Email & Photo Sharing: We assist with setting up and organizing your Gmail, Outlook, or Apple Mail, and show you how to safely open or send digital photo albums.
- Social Media Basics: Learn how to safely browse and interact on platforms like Facebook and Instagram without compromising your privacy.
- Reliable Home Wi-Fi: We fix weak internet signals and connect all your devices to your home network so you do not suffer from dropped connections.
Secure Healthcare & Government Access
Managing official paperwork online can feel intimidating. We guide you safely through official portals so you can take control of your personal administration with peace of mind.
- Digital ID & Province Login: Patient assistance setting up and managing secure online accounts like the BC Services Card app.
- Health Records & Lab Results: We show you how to safely and privately view your medical histories, blood work, and lab results from home.
- Online Medical Bookings: Learn to schedule, change, or confirm appointments with your doctors and healthcare providers online.
Your Personal Digital Shield
The digital world has its risks, but you can navigate it safely with the right habits. We show you how to protect your identity and spot online red flags.
- Scam & Fraud Awareness: Practical, easy-to-understand training to help you spot fake text messages, phishing emails, and online phone scams.
- Safe Password Practices: We help you create, organize, and manage strong passwords so you never have to worry about locking yourself out of your accounts.
- Device Cleanups & Security: We remove frustrating viruses or malware and ensure your devices have the right security systems active.